Privacy Policy – ZapLux LLC

At ZapLux LLC ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or request our home cleaning, carpet care, and repair services across the DMV area (Washington, D.C., Virginia, and Maryland).

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a quote, schedule a service, or contact us directly. This information may include:

• Full name
• Contact details (phone number, email address, WhatsApp information)
• Service location / address within Washington, D.C., Virginia, or Maryland
• Photographs of work areas submitted for estimates
• Any additional details or messages regarding your cleaning or repair needs

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, schedule, and perform our residential cleaning and carpet services.
• To prepare customized quotes and communicate directly with you regarding your service requests or appointments.
• To respond to your inquiries via phone calls, SMS, WhatsApp, or email in English and Spanish.
• To improve our website functionality, customer service, and overall user experience.

3. Information Sharing and Disclosure

ZapLux LLC does not sell, trade, or rent your personal information to third parties. We only share information when necessary to operate our business, comply with legal obligations, or with your explicit consent.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices and Contact Information

You have the right to request access to, correction of, or deletion of your personal data. If you have any questions or concerns about this Privacy Policy, please reach out to us directly: